Sagebreak Resilience ("Sagebreak," "we," "us") respects your privacy. This policy explains what information we collect through our website, how we use it, and who we share it with.
Information We Collect
Depending on how you use our site, we may collect:
- Contact information you provide, such as your name, phone number, email address, and property address, when you request a risk assessment or apply to join our contractor or broker network
- Business and licensing information from contractors and brokers, such as insurance certificates, license numbers, or your National Producer Number
- Information you share with us over the phone or by email as part of your risk assessment, financing application, or project
- Basic usage information collected automatically through analytics tools, such as pages visited and how you found our site
How We Use Your Information
We use the information we collect to:
- Provide a wildfire risk assessment and discuss mitigation options with you
- Connect you with a contractor for a quote, and with our lending partner for financing, when you request it
- Connect you with an insurance broker or agent, if you need one
- Verify completed mitigation work
- Evaluate and manage applications from contractors and brokers who want to join our network
- Communicate with you about your project or application
How We Share Your Information
We share information with third parties only as needed to provide our services, including:
- With a contractor, so they can provide a quote or complete your project
- With our lending partner, to process a financing application
- With an insurance broker or agent, if you're connected with one through us
- With service providers who help us operate our business, such as Wix, Airtable, NCEF, SELF, and others
- If required by law, or to protect the rights, safety, or property of Sagebreak or others
We do not sell your personal information. We may use de-identified or aggregated data derived from mitigation and project information for research, reporting, and to improve our services.
Your Choices
You can ask us not to share your information with a specific contractor, lender, or broker, and we'll accommodate that where possible, though it may limit what we're able to help with. You can also contact us at any time to ask what information we have about you or to request that we delete it, subject to any records we're required to keep.
Data Retention
We retain your information for as long as needed to operate our business. If you ask us to delete your information, we will do so or de-identify it where reasonably possible, though data that has already been aggregated or de-identified may continue to be used.
Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure, and we can't guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
Your State Privacy Rights
Depending on where you live, you may have rights regarding your personal information under applicable state law. If you'd like to know more about what information we have or exercise any rights you may have, contact us at the email below and we'll respond.
Changes to This Policy
We may update this policy from time to time. We'll post the updated version here with a new effective date.
Contact Us
If you have questions about this policy or how we handle your information, contact us at hello@sagebreakresilience.com.